You can request a catalog from any official Hustlers point of sale or from any of our official representatives in your country. You can also make a request online using our contact form. In addition, the catalog can be consulted online in the “Collection” section, where you can see all available models.
You can get the user manual by consulting the “Services” section on the Internet. You can also make a request online using our contact form.
Each and every one of our watches has a serial number on the back that allows you to identify the origin and owner of that piece. In addition, all parts are provided with hidden and visible other guarantee and authenticity stamps, such as the Hustlers logo engraved on the inside of the sapphire crystal that confirms its authenticity and guarantee.
Yes. All Hustlers watches come with their corresponding warranty with a validity of 36 months from the moment of purchase and under the specific conditions that you will see detailed in the warranty manual of your watch.
The precision tolerance of quartz watches is from -0.5 to +0.7 seconds per day (except for certified quartz chronometers). Exposure to important temperature variations may have a slight effect on quartz movements.
Chronographs are used to measure the time elapsed from a given moment. For example, the chronograph hand combined with hours and minutes counters can determine the duration of a sporting event. Therefore, a chronograph has two independent measurement systems: one to indicate the time and another that measures short periods of time. The movement of a chronometer passes a series of tests during 15 days and 15 nights in different positions and at different temperatures, in addition to tightness tests. To obtain the chronometer category, the average precision of the mechanical movement must be of the order of -4 / + 6 seconds per day. A chronograph can become a chronometer if it meets that condition. In the case of quartz watches, the movement must be equipped with an electronic system that compensates for the variations in precision caused by changes in temperature. The quartz chronometers are tested for 11 days in one position and at three different temperatures. These quartz chronometers are up to 10 times more accurate than a standard quartz watch (± 0.07 seconds per day).
Hustlers watches are pressure-tight at 3 bar (30 m / 100 ft), 5 bar (50 m / 165 ft), 10 bar (100 m / 330 ft), 20 bar (200 m / 660 ft) or 30 bar (300 m / 1000 feet), as indicated on the bottom of the watch case. The tightness of the watch is checked in the laboratory by tests carried out at different pressures equivalent to those experienced by a swimmer or an immobile diver in the water at different depths. However, certain aquatic activities involve constant movements and other environmental changes that exceed the limits of the tests performed and that, therefore, could affect the tightness of the watch. It is not possible to guarantee the tightness of the watch indefinitely, since it can be affected by the aging of the joints or by an accidental blow. As indicated in the “Care of the watch” section, we recommend that you request an annual check of the waterproofness of the watch from a Hustlers certified watchmaker. It is also advisable to avoid opening the watch in all circumstances and not to manipulate the time adjustment crown or the push buttons (buttons) when the watch is submerged. In addition, you must check that the crown is in position 1 (pressed) or screwed (depending on the model) before entering the water
You can check the precautions for use and maintenance advice in the “Care of the watch” section. In addition to following these instructions, we recommend that you take your watch every four or five years to a Hustlers certified technical center for a maintenance check.
In a watch the tachymeter is used to measure the average speed over a given distance. If we need more, it is a chronograph with a scale graduated in the sphere or glass, by which you can determine the speed in kilometers per hour starting from the base of a distance of 1000 meters. Only the central chronograph hand is used to read the tachymeter. Start the chronograph and stop when you have traveled 1000 meters. At that time you can check the speed indicated on the dial by the central needle of the chronograph. For example, to calculate the speed of a car: the chronograph indicates that the distance of 1000 m has been covered in 30 seconds. The central needle of the chronograph marks 120 on the scale of the tachymeter. Therefore, the average speed during those 1000 m has been 120 km / h.
The “partial” maintenance basically consists of the change of the battery in the quartz watches or the adjustment of the march in the mechanical watches. In addition, it includes the replacement of the parts that guarantee the tightness of the watch. The maintenance is “complete” when it is necessary to intervene in the movement (replacement of used components and oils). Complete maintenance also includes all operations performed during a partial maintenance.
To determine why it has stopped it is necessary to make a detailed analysis. A quartz movement requires, like all movements, periodic maintenance. After making a thorough analysis, a Hustlers certified watchmaker can specify the reason why the watch has stopped and establish the appropriate maintenance measures to solve it.
All maintenance operations of your watch must be carried out by an official technical center. Any repair that has not been made by an authorized watchmaker will invalidate the warranty. In the section “Service” a complete list of technical centers is included.
Like any high-precision instrument, a watch needs periodic maintenance to ensure optimal operation. The frequency of maintenance depends on the model, the climate and the care provided. As a general rule, we recommend that you take your watch every four or five years to a certified technical center for a maintenance check.
The maintenance of your watch depends in the first place on the availability of its components. We guarantee the availability of spare parts for a minimum of five to ten years, depending on the collection, from the date on which the production of the model ends. If for any reason the production of a specific piece is suspended or canceled, we reserve the right to offer the customer an alternative solution according to their criteria. We also promise to do everything possible to keep the collector’s items and the commemorative watches.
The life of the battery normally varies between two and five years depending on the type of clock, its dimensions, the amount of energy needed for its various functions and the frequency with which they have been used or activated. For example, a watch whose chronograph is continuously running will have a higher consumption than a watch that only shows the hours and minutes. When the second hand starts to jump at four-second intervals, the watch must be taken to a Hustlers-certified watchmaker to change the battery.
All our watches have a warranty of 36 months from the date of purchase. The conditions of the guarantee are included in the warranty brochure that is delivered together with the watch and can also be found in the “Service” section.
Maintenance reviews carried out in authorized technical centers are guaranteed for 36 months. The warranty does not cover normal wear of parts or damage caused by accidents or lack of necessary care. The warranty is voided if an unauthorized third party tampers with the watch.
Magnetic fields: do not expose your watch to strong magnetic fields, such as a speaker, a refrigerator or any other electromagnetic device. Blows: in case of a violent crash, you should check the watch at an authorized technical service. Crown: Depending on the type of crown of your watch, press it or turn it carefully to avoid infiltrations of water in the mechanism. Cleaning: for metal belts and airtight boxes, clean your watch with soapy water and the help of a toothbrush. Dry the watch with the help of a soft chamois. Chemical products: avoid all types of direct contact with solvents, detergents, perfumes, cosmetics … which could damage the belt, the box or the seals. Temperature: do not expose your watch to sudden temperature changes (sun exposure followed by cold water immersion). Also avoid extreme temperatures above 60 ° C (140 ° F) or below 0 ° C (32 ° F).
The high quality stainless steel (316L) used by Hustlers undergoes rigorous quality tests, even more stringent than those stipulated in European and international standards. However, if you are allergic to nickel, we recommend that you buy a titanium, gold or PVD-coated watch.
PVD is the English acronym for “physical vapor deposition”. It is a vacuum process that deposits microscopic particles by bombardment or ion spray to form a protective coating of a specific color on the surface of the product. This results in very thin layers (1 μm) of impurity-free components that have a high level of hardness and hypoallergenic qualities.
No watch manufactured by Hustlers contains radio or tritium. Tritium has been replaced by a new luminescent material called Luminova, which is used to manufacture our spheres and needles. The Luminova is only phosphorescent, so it does not generate any type of radioactivity. Its luminescence comes from daylight or from any other source of artificial light. Therefore, it is necessary to expose the watch to a bright light source to ensure the luminescence of the dial and the hands in the dark. The level of luminescence decreases with the passage of time but it recovers when exposing the watch to a bright light.
As soon as the details that you have indicated in the payment method have been verified, your order will be processed and subsequently the corresponding amount will be charged to your Paypal card or account.
We invite you to visit our dealer locator.
You will receive your order within the next 2-5 business days.
Making a reservation requires the same steps as making a normal purchase of any of our products.
Select the product you want to purchase
Check your features and availability
Enter the amount and press the “PRE-ORDER” button
Register or if you prefer, only cover the shipping data form
Confirm the details of the reservation and make the payment through the payment gateway
Once the payment has been made, the reservation details will appear, you will have the possibility to print them and within 24 hours you will receive an e-mail confirming your reservation
New products that are not yet available in stock but are expected to be in the next dates, will be clearly marked as reserves, with the expected delivery date. The purchase of these products can be done before their launch and will be delivered as soon as they are available. If the deadlines are not met and the product can not be delivered on the date indicated in the reservation, HUSTLERS will inform the customer accordingly, requesting the cancellation of the reservation and the refund of the amount paid for the product within the deadline 48 hours since HUSTLERS notifies you of the change of delivery date.
The promotions of the reservations are exclusive of each product and will be valid only during the period of reservation of the product.
If the reservation of a product is made in the same purchase of other products, the delivery of the complete order will be made on the delivery date indicated for the reserved product.
The purpose of this document is to regulate the TERMS or GENERAL CONTRACTING CONDITIONS of the online Pre-Reserve and Reservation services (hereinafter, and indistinctly, the Online Pre-Reservation and Reservation services, or the services) of GARMART DESIGN (HUSTLERS), with registered office in Pontevedra, post office box 53, postal code 36080 and CIF B94159522. (hereinafter, HUSTLERS). The terms “You” and “User” are used here to refer to all individuals and / or entities that for any reason access www.hustlerswatches.com or use the services.
The use of these services, will imply the full acceptance and without reservations, and the validity, of each and every one of the Terms and / or General Conditions -which will be considered automatically incorporated in the contract that is subscribed with HUSTLERS, without it being necessary. its transcription written in it- collected in the latest updated version of these Terms and / or General Conditions.
2. USE OF THE PRE-RESERVE AND ON-LINE RESERVATION SERVICES OF HUSTLERS
The Online Pre-Booking services are merely informative, and are intended only to offer the user the possibility of consulting the availability of the product of their choice. IN 24H THE USER WHO WILL RECEIVE AN E-MAIL CONFIRMING IF HIS RESERVATION HAS BEEN CARRIED OUT SO ONLY WILL BE BINDING ONCE ACCEPTED BY HUSTLERS BY CONFIRMING THE RESERVATION BY MAIL AND SUBSEQUENT PAYMENT OF THE SAME BY THE USER. The user must verify the confirmation of the reservation and notify HUSTLERS, immediately, in writing, of any error.
2.2.On-line Reservation Services
to. The Online Reservation services are intended to reserve any product of HUSTLERS. THE USE OF THESE SERVICES, WILL SUPPORT THE FULL ACCEPTANCE AND WITHOUT RESERVATIONS, AND THE VALIDITY, OF ALL AND EACH OF THE TERMS OR GENERAL CONDITIONS – WHICH WILL BE CONSIDERED AUTOMATICALLY INCORPORATED IN THE CONTRACT THAT IS SUBSCRIBED WITH HUSTLERS, WITHOUT REQUIRING ITS TRANSCRIPTION WRITTEN IN THE SAME – COLLECTED IN THE LAST UPDATED VERSION OF THESE TERMS AND / OR GENERAL CONDITIONS.
b. Contracting procedure: When using the service, the user will receive a confirmation email in which the confirmation that his purchase order is in the process of confirmation will be included. If you are a consumer, once you have made the corresponding charge to your reservation, you will receive an email confirming it, this email will serve as proof of your reservation.
c. Guarantee: The reservation is confirmed and guaranteed (VAT and taxes included).
1. Termination of the contract or cancellation of the reservation: The credit card is only a means of guarantee. The cancellation of reservations by the user will not cause early cancellation fees, provided that this is made before the shipment of said product. After that threshold, HUSTLERS will charge the cancellation fee in the form of compensation, which will be 10%.
The prices are only valid in writing and during the term indicated therein. When there are justifiable reasons, HUSTLERS reserves the right to modify these rates without prior notice.
The prices related to the reservation will be indicated during the booking process. VAT is applied to prices, notwithstanding the fact that additional taxes are also applied according to the local regulations in force in each of the countries.
f.The prices shown at the time of booking include VAT (or equivalent tax) according to the tax rate applicable at the time.
In case the tax rate changes between the date of the reservation and the date of delivery of the services, generating a disparity, according to the tax regulations, the tax rate that will be applied to the final price will be the corresponding one in the time of the delivery of the services or the accumulation of the tax, even in cases where this would cause an increase in relation to the final price indicated to the client during the reservation.
2.3 The user undertakes to use the services in a manner consistent with the Law, morality, good customs and public order, as well as with the provisions of these Terms and / or General Contract Conditions. As a result, you are obliged not to use the services, for purposes or effects that are unlawful and / or contrary to the provisions of these Terms and / or General Conditions of contract, harmful to rights and / or interests of third parties or that, in any way , may damage the services, HUSTLERS and / or their image.
2.4 HUSTLERS may, for greater agility and for the benefit of the users, unilaterally modify, at any time and without prior notice, the services provided, or the Operational, technical and use conditions of the services. Similarly, users, in order to improve the service and establish an optimum level of quality, ultimate goal of HUSTLERS, may suggest those modifications they deem useful, by contacting those responsible for the page through the address of email: firstname.lastname@example.org
3. PROTECTION OF THE PERSONAL DATA OF THE USERS BY HUSTLERS
The user of the online Pre-Reservation and Reservation services offered through www.hustlerswatches.com, is voluntarily providing personal data (from now on Personal Data) and accepts expressly and fully and without reservation that HUSTLERS treat them in an automated way and incorporate them into a file with the purpose of being able to provide and offer their services, a file that HUSTLERS is responsible for, and that is registered or registered with the competent authority.
Due to the characteristics of the activity and services of HUSTLERS and for the perfect development and achievement of its objectives, it is necessary to transfer personal data to third parties, including international transfers. Such transfers or transfers of personal data may be directed to national and international shipping companies and other interested third parties. The assignment of personal data to such entities has as its sole purpose the correct provision of the services that HUSTLERS offers.
The holders of the data have at all times the right to access the file, being able to exercise the rights of rectification, cancellation and opposition in the terms included in the data protection legislation. In the same way, the consent of the user for the treatment and transfer of his / her personal data will be revocable at any time without retroactive effects, in accordance with the provisions of articles 6 and 11 of the Organic Law 15/1999, of December 13, Protection of Personal Data.
To such ends, it will be enough to contact HUSTLERS through the e-mail address email@example.com, or by writing to their registered office located at post box 53, postal code 36080 Pontevedra Spain. HUSTLERS guarantees that it has adopted the appropriate security measures in its facilities, systems and files. Likewise, HUSTLERS guarantees the confidentiality of the Personal Data, although it will disclose to the competent public authorities the Personal Data and any other information that is in its possession or is accessible through its systems and is required in accordance with the applicable legal and regulatory provisions. to the case. The users of www.hustlerswatches.com guarantee and respond, in any case, of the veracity, accuracy, validity and authenticity of the Personal Data provided, and undertake to keep them duly updated.
The services of HUSTLERS are not intended for minors and HUSTLERS does not request or collect information related to minors.
On the other hand, HUSTLERS may collect information through devices such as cookies or log files about the browsing of its users by www.hustlerswatches.com. These devices are associated exclusively with a single user and their own personal computer. In this case, HUSTLERS will only use this data as a whole with the ultimate goal of improving its services.
The electronic document in which the reservation is formalized is filed electronically during the legally established period. Clients may access the data by exercising their corresponding access rights in the manner described above.
The operations of querying user account data and requesting services or products through the Web HUSTLERS are made through a secure server. The software of said server encodes the information that the User introduces before transmitting it to HUSTLERS. Also, HUSTLERS has strict security procedures related to the storage and disclosure of data in order to avoid any unauthorized access to them, in accordance with the provisions of Article 9 of Organic Law 15/1999, of December 13, Protection of Personal Data in force in Spain.
- 4. CORRECT USE OF THE CONTENTS OF THE WEB SITE BY THE USER
4.1 HUSTLERS declares that the industrial property rights (Trademarks, Trade Names, etc.) that appear on this Web Site are owned and / or are legitimately exploited by virtue of agreements or licenses of use, being duly protected by the Regulation. existing on Industrial Property. The User undertakes to use the Web Site in a diligent, correct and lawful manner and, in particular, undertakes to abstain from:
(a) Suppress, evade or manipulate the “copyright”, trademarks and other identifying data of the rights of HUSTLERS or its owners incorporated into the contents and / or products marketed from the HUSTLERS Web Site, as well as the technical protection devices , fingerprints or any information mechanisms that may contain them.
(b) Use the contents and, in particular, the HUSTLERS information obtained through its Web Site to send advertising, communications for the purpose of direct sales or with any other kind of commercial purpose, unsolicited messages addressed to a plurality of people .
(c) Reproduce or copy, distribute, allow public access through any form of public communication, transform or modify the contents, unless you have the authorization of the owner of the corresponding rights or it is legally permitted.
(d) In general, use the contents in a manner, for purposes or effects contrary to the law, morals and generally accepted good customs or public order. HUSTLERS does not grant any license or authorization of use of any kind on its industrial and intellectual property rights or on any other property or right related to its Web Site.
4.2. Procedure in case of violation of intellectual property rights. In the event that any User or a third party considers that any of the contents has been entered into their Web Site in violation of their intellectual property rights, they must send a notification to HUSTLERS with complete and accurate indication of their data and rights of ownership. intellectual property allegedly infringed as well as the Web Site.
5. RIGHT TO MODIFY THE TERMS AND / OR GENERAL CONDITIONS OF CONTRACT
HUSTLERS reserves the right to modify these Terms and / or General Contracting Conditions, informing users of the modifications made through www.hustlerswatches.com.
6. EXCLUSION OF GUARANTEES AND LIABILITY.
6.1HUSTLERS DOES NOT OBLIGATE TO CONTROL AND DOES NOT CONTROL WITH ANY PREVIOUS CHARACTER, THE ABSENCE OF VIRUSES OR ELEMENTS IN THE CONTENTS, WHICH CAN CAUSE ALTERATIONS IN THE SOFTWARE OR HARDWARE OF THE USERS OR PERSONS WHO VISIT THE PAGES, SO IT WILL NOT ANSWER FROM THE DAMAGES AND DAMAGES OF ANY NATURE THAT COULD BE DERIVED FROM THEMSELVES.
- 6.2SI HUSTLERS, DESPITE ACTION WITH THE FORECAST AND DILIGENCE DUE, CAN NOT FACILITATE THE CONTRACTED PRODUCTS FOR REASONS THAT ARE NOT IMPUTABLE AND IF IT EXISTS IMPOSSIBILITY TO PROVIDE THE SERVICES IN THE CONDITIONS PASSED, HUSTLERS WILL OFFER THE USER THE POSSIBILITY OF OPTING THE TOTAL REIMBURSEMENT OF THE SUBSCRIBER OR BY ITS REPLACEMENT BY ANOTHER OF SIMILAR CHARACTERISTICS AS TO CATEGORY OR QUALITY.
7. SAFEGUARD OF THE TERMS AND / OR GENERAL CONDITIONS OF CONTRACT
If one of the stipulations of these Terms and / or General Conditions of contract was declared null or inoperative, the rest of the General Terms or Conditions will be maintained in the agreed Terms. HUSTLERS undertake to replace the stipulation affected by the nullity approaching as much as possible to the intention initially pursued by the parties.
NO STIPULATION IN THIS CONTRACT WILL AFFECT IN ANY MANNER THE IMPERATIVE PROVISIONS IN THE FIELD OF CONSUMERS. IF YOU ARE NOT A CONSUMER, YOU EXPRESSLY WAIVE YOUR RIGHT OF WITHDRAWAL.
8.WWW.HUSTLERSWATCHES.COM AND ACCEPTANCE OF RULES OF USE
The user is aware that the use of the services of the Pre-Reservation and Reservation services on-line, implies the full and unreserved acceptance of each one of the clauses integrating the Rules of Use of www.hustlerswatches.com, in the version published by HUSTLERS at the moment in which the user hires the service. Said rules of use complete these General Terms or Conditions in everything that they do not oppose. Therefore, the user should be aware of the importance of consulting the rules of this page, prior to accessing and / or using these services.
9. APPLICABLE LAW AND COMPETENT JURISDICTION
These Terms and / or General Contracting Conditions are governed by Spanish Law. HUSTLERS and users, for the resolution of any dispute that may arise, with respect to its validity, execution, compliance or resolution, total or partial, are submitted, expressly waiving their own jurisdiction or any other that, where appropriate, could correspond to the jurisdiction of the Courts and Tribunals of Madrid capital. This contract constitutes the complete and complete expression of the agreement between HUSTLERS and the user, and replaces all previous agreements, commitments, statements or agreements, both written and oral, that have existed previously between both.
In any case, any dispute that may arise from the provision of services, will be submitted to the Courts and Tribunals of GARMART DESIGN SL.